The efficiency of Dedicated Support and the affordability of Shared Support are clubbed together to bring you the convenience of Semi Dedicated Support service. This hybrid model is ideal for those customers who can't afford to enroll for Dedicated Support due to budget constraints, but need higher priority support than what Shared Support plans can provide. Semi Dedicated packages are carefully designed to provide priority service at an affordable price point.
In a typical Semi Dedicated setup, the support professionals are split across two clients. A Semi Dedicated Support team is supervised by a Quality Manager, who is responsible for ensuring seamless flow of support activities between two different projects. The Quality Manager will also act as the single point of contact (SPOC) for all customer communications and closely monitor all the issues from initiation to closure.
Why Opt for Semi Dedicated Support Plan?
Priority Support Guaranteed
Dedicated Quality Manager
White Label Support
Excellent Value for Money
Semi Dedicated Support Packages
Browse through the available Semi Dedicated Support plans, compare the features and find out the perfect plan that suits your requirements -