Linux Semi Dedicated Support Plans

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The efficiency of Dedicated Support and the affordability of Shared Support are clubbed together to bring you the convenience of Semi Dedicated Support service. This hybrid model is ideal for those customers who can't afford to enroll for Dedicated Support due to budget constraints, but need higher priority support than what Shared Support plans can provide. Semi Dedicated packages are carefully designed to provide priority service at an affordable price point.

In a typical Semi Dedicated setup, the support professionals are split across two clients. A Semi Dedicated Support team is supervised by a Quality Manager, who is responsible for ensuring seamless flow of support activities between two different projects. The Quality Manager will also act as the single point of contact (SPOC) for all customer communications and closely monitor all the issues from initiation to closure.

Why Opt for Semi Dedicated Support Plan?

  • 24/7 Availability
  • Priority Support Guaranteed
  • Dedicated Quality Manager
  • White Label Support
  • Excellent Value for Money

Semi Dedicated Support Packages

Browse through the available Semi Dedicated Support plans, compare the features and find out the perfect plan that suits your requirements -

Semi-Dedicated Support Plans
  • Availability
  • HelpDesk Support
  • Livechat support
  • L1 Support
  • L2 Support
  • L3 Support
  • Server Administration
  • New Server Setup
  • Server Consultation
  • Server update
  • 3rd Party Software Insatallation
  • Control Panel Administration
  • Server Optimization
  • Server Migration
  • Pre-Sales And Billing Support
  • Data Center Contacts
  • Setup fees
  • Number of Tickets
  • Response Time
  • Resolution Time

Price Details

L1 Semi-Dedicated Tech
  • 8 Hours6 days/ Week
  • None
  • 125 Per Month
  • 25 Minutes
  • 6 Hours
$300/m Order Now
L2 Semi-Dedicated
  • 8 Hours6 days/ Week
  • None
  • 500 Per Month
  • 25 Minutes
  • 6 Hours
$500/m Order Now
L3 Semi-Dedicated
  • 8 Hours6 days/ Week
  • None
  • 500 Per Month
  • 25 Minutes
  • 6 Hours
$700/m Order Now

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