Do you have stable servers and consistent ticket volume? If yes, then Pay Per Ticket Plan could be the ideal fit for you.
Pay Per Ticket Support Plans are basically incident-based server administration service, where you pay according to the number of tickets raised in a particular month. In a nutshell, you get world-class server support 24 hours a day, 7 days a week at an affordable fixed monthly price. These are ideally suited for the customers who have low volume of incidents yet need 24×7 round-the-clock coverage. These support packages are inclusive of Level-1 through Level-3 server administration activities..